Last updated: August 2026

This Privacy Policy for 360fluency.com, operated by and on behalf of Lotus Edge Consulting, outlines how personal data is collected, used, and protected.

Lotus Edge Consulting is a business operating outside the European Union and the United States, headquartered in the Kingdom of Cambodia. For complete company details and business information, please visit our official website at 360lotusedge.com. We are committed to transparency and respecting international data protection standards when providing online human streaming language lessons in English and Spanish.

Information Collected

• Personal Information Provided: Your name, email address, phone number, and payment details. All payment processing is securely managed by third-party payment gateways; Lotus Edge Consulting does not store full credit card details.

• Usage & Analytics Data: Non-personal technical data including IP addresses, browser types, device information, referring URLs, and pages visited on 360fluency.com.

• Live Streaming Session Data: Information generated during live online English or Spanish language coaching sessions, which may include video, audio, and chat interactions conducted via secure third-party platforms (e.g., Zoom, Google Meet) for service delivery, quality assurance, and support.

How Information Is Used

• Service Delivery: To manage your student account, coordinate live human streaming sessions in English or Spanish, provide course materials, and process transaction payments.

• Communication: To send class schedules, booking confirmations, operational announcements, and promotional communications (where consent has been provided).

• Service Improvement & Safety: To evaluate website functionality, refine teaching curricula, maintain platform security, and ensure proper technical operation during streaming classes.

Third-Party Services & Advertising Disclosures

• Payment Processors & Service Providers: Personal data is shared with trusted third-party vendors (e.g., payment gateways, scheduling tools, video conferencing software) strictly as necessary to execute requested services.

• Advertising & Tracking Cookies: This website uses third-party analytics and advertising tools, including Google Ads conversion tracking and remarketing tags. These services use cookies and similar technologies to measure ad performance and display relevant advertisements across external networks. You may manage or opt out of personalized tracking via your browser settings or Google Ad Settings.

International Data Transfers

• Cross-Border Processing: As Lotus Edge Consulting operates globally from Cambodia, student data may be transferred, stored, and processed across international borders, including servers located outside your home country. Appropriate administrative and technical safeguards are implemented to protect all personal data during cross-border transfers.

Data Protection Rights (EU, UK & US Students)

Regardless of your location, Lotus Edge Consulting provides users with reasonable rights regarding their personal data, including compliance with principles under the EU General Data Protection Regulation (GDPR) and applicable United States state privacy laws:

• Access & Portability: You have the right to request a copy of the personal information held about you.

• Correction & Erasure: You may request updates to inaccurate records or the deletion of your personal data, subject to legitimate tax and legal recordkeeping obligations.

• Restriction & Objection: You can object to direct marketing or request restrictions on specific processing activities.

• Exercising Rights: To exercise any of these rights, please submit a written request to our support team via our official website at 360lotusedge.com.

Children’s Privacy

Our services are directed to adult learners aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18 without verified parental or legal guardian consent. If it is discovered that personal data of a minor has been collected without appropriate consent, immediate steps will be taken to delete the records.

Data Security

Industry-standard technical, physical, and organizational security measures are employed to protect personal data against unauthorized access, loss, or alteration. However, no data transmission across the internet can be guaranteed as 100% secure.