🛡️ Privacy Policy – 360Fluency English Online Coaching Academy

 

Last updated: September 1, 2025

This Privacy Policy for 360fluency.com, operated by Delish Global Services EOOD , outlines how we collect, use, and protect your personal data. We are committed to transparency and to complying with international data protection standards.

  • Information We Collect

    • Personal Information you provide: Your name, email, phone number, and payment details (processed securely by third parties).

    • Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

    • Session Data: Information shared during your coaching sessions, including video, audio, and chat logs, which may be stored for quality and training purposes.

  • How We Use Your Information

    • Service Delivery: To create your account, manage your courses, and process payments.

    • Communication: To send you updates, confirmations, and marketing materials (with your consent).

    • Service Improvement: To analyze user trends and improve our website and curriculum.

  • Your Data Protection Rights

    • You have the right to access your personal data and to request a copy.

    • You can request the correction or erasure of your personal data.

    • You can object to or restrict the processing of your data.

    • To exercise these rights, please contact us at the email address provided in our Contact section.

  • Data Security

    • We use industry-standard security measures to protect your data. However, no internet transmission is 100% secure.

  • Third-Party Services

    • We use third-party services for payments, analytics, and advertising. Your data is shared with them only as necessary to provide our services and is governed by their own privacy policies.

  • Children’s Privacy

    • Our services are not directed at children under 13. If we become aware that we have collected a child’s personal data, we will take steps to delete it.

  • International Data Transfers

    • Your data may be processed in countries outside of Bulgaria. We ensure adequate safeguards are in place for any international data transfers.

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