🛡️ Privacy Policy – 360Fluency English Online Coaching Academy
Last updated: September 1, 2025
This Privacy Policy for 360fluency.com, operated by Delish Global Services EOOD , outlines how we collect, use, and protect your personal data. We are committed to transparency and to complying with international data protection standards.
Information We Collect
Personal Information you provide: Your name, email, phone number, and payment details (processed securely by third parties).
Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
Session Data: Information shared during your coaching sessions, including video, audio, and chat logs, which may be stored for quality and training purposes.
How We Use Your Information
Service Delivery: To create your account, manage your courses, and process payments.
Communication: To send you updates, confirmations, and marketing materials (with your consent).
Service Improvement: To analyze user trends and improve our website and curriculum.
Your Data Protection Rights
You have the right to access your personal data and to request a copy.
You can request the correction or erasure of your personal data.
You can object to or restrict the processing of your data.
To exercise these rights, please contact us at the email address provided in our Contact section.
Data Security
We use industry-standard security measures to protect your data. However, no internet transmission is 100% secure.
Third-Party Services
We use third-party services for payments, analytics, and advertising. Your data is shared with them only as necessary to provide our services and is governed by their own privacy policies.
Children’s Privacy
Our services are not directed at children under 13. If we become aware that we have collected a child’s personal data, we will take steps to delete it.
International Data Transfers
Your data may be processed in countries outside of Bulgaria. We ensure adequate safeguards are in place for any international data transfers.