The 360fluency History of Success


 

Our story is one built on a commitment to excellence and a deep understanding of what it takes to succeed in today’s global landscape. We are a team of experienced professionals who went from mastering our own industries to empowering others through exceptional English language coaching.

Going Beyond Standard Language Coaching

We are a select group of mature and highly skilled English coaches with extensive experience teaching academic English at all levels. Each of us not only holds the highest qualifications and fluency skills, but we have also spent years working in diverse industries, including engineering, sales, customer care, law, finance, and trade. This unique background allows us to go beyond standard language instruction. We can deliver high-accuracy English lessons using proper case scenarios and updated content for professionals, individuals, and corporate teams. We don’t just teach English; we equip you with the language skills you need to succeed in your specific field.

Expert Language Coaching for Professional and Academic Growth

As our teaching skills and experience grew with practice, so did our mission. Our history in diverse industries taught us that true English language proficiency goes beyond textbooks and grammar rules. We saw a need for targeted coaching that directly addressed the specific professional and academic challenges our clients faced. We used our collective experience to develop a unique curriculum that focuses on real-world scenarios. This is how we evolved to help our clients master everything from the technical jargon for their careers to the specific communication skills needed for university admissions and key certifications. We created a process that turns language knowledge into a powerful tool for professional and personal growth.

Academic and Certification Preparation

We also recognized a critical need for our clients to prepare for major English certifications and academic exams. Our team’s deep knowledge and experience with these tests became the foundation of our specialized coaching programs. We provide comprehensive preparation for tests like IELTS, as well as Cambridge and Trinity certifications, ensuring you are fully equipped to achieve your target scores for your future job abroad, immigration, or university admission.

FAQ

Our specialized English for Specific Purposes (ESP) coaching is designed for working professionals who have at least a low-to-intermediate English level and are looking to advance their career-specific communication.

This service is ideal for you if:

  • You work in a niche industry (e.g., finance, IT, law, healthcare, engineering, research, marketing) and need to use English daily for professional tasks.

  • Your main goals are to significantly improve your oral communication (presentations, meetings, client calls) and professional writing (emails, reports, proposals).

  • We tailor the learning experience to your goals: Whether you are improving workplace communication for current projects, preparing for a relocation to an English-speaking office, or developing cross-cultural skills for international teams, we build the program around your specific needs.

We focus on the language and terminology relevant to your specific industry to make sure you gain confidence and skill that you can apply immediately on the job.

Absolutely. Our coaching model is built entirely around the demanding schedules of working professionals and the challenges of global teams.

We ensure maximum flexibility through the following features:

  • 100% Online, One-on-One Coaching: All sessions are conducted virtually, removing the need for travel and allowing you to learn from your office, home, or while traveling.

  • Flexible Time Slots: You can book your personalized coaching sessions at times that fit your work week, accommodating late meetings, early project starts, and different global time zones (crucial for multinational teams).

  • Worry-Free Rescheduling Policy: We understand last-minute conflicts occur. You can reschedule any lesson without penalty as long as you provide at least 24 hours’ notice before the scheduled start time.

  • Self-Paced Resources: In addition to live coaching, you will have access to course materials, exercises, and industry-specific reading/writing tasks that can be completed asynchronously (on your own time), ensuring consistent progress even when your schedule is unpredictable.

This flexible approach allows you to focus on developing your oral and writing skills without sacrificing your professional commitments.

We specialize in English for Specific Purposes (ESP) for professionals across various technical and corporate fields. Our primary focus areas are:

  1. Core Engineering Disciplines (e.g., mechanical, civil, structural, IT)

  2. Energy & Resource Engineering (e.g., mining, petroleum, power generation, renewables)

  3. Finance and Banking

  4. Law and Legal Services

  5. Information Technology (IT)

  6. Supply Chain & Logistics (including import/export and global trade)

  7. Healthcare

We design your lessons using the specific reports, vocabulary, and communication scenarios relevant to your industry, directly enhancing your job performance.

We offer multiple secure and convenient payment options to ensure a seamless enrollment process for both individuals and our international corporate clients. You can securely pay for any of our language coaching programs across our online store using the following methods:

For Individuals (B2C) & Instant Enrollment

  • 🥇 Credit/Debit Card: We accept all major cards (Visa, Mastercard, Amex, etc.), allowing for instant and easy transactions. This is the fastest way to enroll.

For Corporate & Team Accounts (B2B)

  • International Bank Transfer (SWIFT): This is ideal for large, B2B services, and corporate transactions. We utilize the SWIFT network to ensure secure and traceable international fund transfers for your finance team.


✅ For Your Assurance and Convenience

  • Security: All transactions are secured using industry-standard encryption to protect your financial data.

  • Invoicing: Invoices are automatically generated upon checkout for both individuals and companies, simplifying financial reporting.

  • Flexibility: We offer flexible billing options designed for teams, corporate accounts, and recurring program enrollments.

ur coaching is superior because it replaces general language theory with targeted, job-specific application. Unlike traditional classes that teach general English, we use a 360° ESP Coaching Method that guarantees measurable progress for professionals.

We achieve faster, lasting results directly relevant to your career through:

  • Hyper-Relevance: We use real-life professional scenarios, documents, and terminology from your specific industry to build skills you can apply immediately, not in a year.

  • Measurable Progress: You receive weekly metric-based progress reports on your oral and writing skills, ensuring transparent results and accountability.

  • High-Tech, Human-Led: Our certified native instructors leverage AI-enhanced tools to provide adaptive lesson planning and tailor-made audio content, resulting in faster fluency than standard classroom methods.

  • Focus on Core Skills: We prioritize the oral and writing fluency critical for professional tasks (meetings, emails, reports), which is often underdeveloped in general English courses.

This focused method bypasses unnecessary material, leading to maximum efficiency and confidence on the job.

You can expect to see practical, noticeable results within the first 3 to 4 weeks.

Since our method focuses exclusively on your industry and specific communication gaps (oral and written), the progress is immediate and functional:

  • Week 1-2: You will gain immediate confidence by actively using specialized vocabulary and phrases in short professional tasks.

  • Week 3-4: You will notice improvements in the clarity and structure of your professional emails and reports, and feel more comfortable initiating conversations or asking questions in meetings.

  • Ongoing Progress: Our data-driven method, combined with consistent practice and expert feedback, ensures you are continuously closing your skill gaps step-by-step, making your long-term success in professional fluency measurable and inevitable.

Your consistency and commitment, combined with our expert guidance, drive this accelerated timeline.

Yes, we offer targeted preparation for high-stakes academic and professional proficiency exams.

Our programs are designed primarily for professionals requiring certification for relocation, visa purposes, or advanced academic/career access. We provide specialized coaching for:

  • Major Proficiency Exams: IELTS, TOEFL, TOEIC, and others, including Cambridge and Trinity certifications when required for specific needs.

  • Targeted Focus: We focus specifically on mastering the exam format, technical vocabulary, and the academic speaking/writing skills necessary for success.

This ensures that expats, international students, and professionals meet the necessary language requirements for university admission, professional registration, or global mobility with confidence.

⏳ Session Booking Requirements

  • All lessons must be booked across the system calendar with a minimum notice of 24 hours in advance.

  • The system requires a 24-hour gap between the time the lesson is paid for/booked and when the lesson is scheduled to run. Same-day bookings are not permitted.

❓ Can I reschedule a session?

  • Yes (One-on-One Sessions Only). You can easily reschedule any one-on-one coaching session at no charge, provided you give us at least 24 hours’ notice.

  • To Reschedule: Simply use the link in your booking confirmation email to select a new time.

  • Late Cancellation (<24 hours): One-on-one sessions cancelled or rescheduled with less than 24 hours’ notice will be charged in full, as this time cannot be offered to another client.


💰 What is your refund policy for programs?

Our policy is designed to be fair while ensuring commitment to your learning journey:

  • One-on-One Sessions: Individual sessions are non-refundable once the session has been conducted.

  • Reduced Group Coaching Lessons: Upfront payment in advance is required. There is no possibility of rescheduling or refunds once payment has been made.

     

  • Teacher Cancellation (Major Force): If a teacher is unable to attend a scheduled session due to a Major Force event (such as sudden severe sickness or unforeseen emergency) and the session does not take place, the student is entitled to a remedy for that specific lesson:

    • The cost of the missed session can be fully refunded to the student.

    • OR The cost of the missed session can be deducted from any previously purchased lessons or bundles (applied as a credit for a future session).

  • Full Coaching Packages: We offer a 7-day money-back guarantee from the date of purchase. This guarantee is valid provided:

    • 4-Hour Packages have a validity period of one month.

    • 8-Hour Packages have a validity period of two months.

    • No more than one session has been completed within the guarantee period.

  • Corporate/B2B Contracts: Refund and cancellation terms are specified in the Master Service Agreement (MSA) for that contract.

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